--- title: Case Study Fenner Dunlop description: Upskilling Workforce to Supply the Mining Industry --- ![1542388468519](https://www.easy-skill.com/hs-fs/hubfs/1542388468519.png?width=200&name=1542388468519.png "1542388468519") Case study: Fenner Dunlop # Upskilling Workforce to Supply the Mining Industry ![Fenner-dunlop](https://www.easy-skill.com/hs-fs/hubfs/Case%20studies/Fenner-dunlop.jpg?width=1440&name=Fenner-dunlop.jpg "Fenner-dunlop") ## Meet the project Fenner Dunlop provides complete conveyor solutions around the world. From initial concept through to maintenance or replacement, their equipment is essential. Industrial conveyor belts are large, complex, motion machine systems that move heavy objects. With a variety of sizes, shapes, and speeds ensuring rigorous internal workplace training and programs for safe building, operations, and maintenance practices is critical. 01 The company Fenner Dunlop is the world’s largest manufacturer of engineered conveyor solutions for mining and industrial industries. Inspired to provide flawless safety and unparalleled reliability, they are known for building products that last. With almost 1000 Australian employees, safety and continuous improvement programs are a cornerstone of the business. 02 The challenge Fixed plant systems like conveyor belts add major potential hazards. Between heavy machine components, constant motion, drives, gears, and cables, working on the conveyors can be a dangerous job. In order to ensure a safe work environment, Fenner provides an annual rigorous training program for their internal assessor team to ensure the entire company upholds the national safety benchmark. 03 The solution Building their internal assessor team relies on an annual 10-day training program to keep knowledge current. Pandemic travel restrictions made single venue delivery impossible. They shared concerns over self-paced online learning and decentralisation with multiple providers. So Easy Skill was hired to provide an innovative training solution to create a blended learning model with live virtual instruction for the national accreditation program. 04 The result Easy Skill created a virtual training session with a live instructional designer. Animated video was chosen to simulate the classroom environment and ensure optimal learner engagement. As a result, 20 national internal assessors achieved 100% completion. Fenner enjoyed the quick and stress-free delivery of a flexible training model that met their national business needs, while also saving thousands in travel costs. ## The context Fenner is passionate about building a safety culture. This ensures safe working conditions for employees and gives clients peace of mind that conveyor solutions are correctly sized, safe to operate, and incredibly reliable. By committing to rigorous standards whether on their site or out with clients, Fenner reduces the risks involved in working with large, complex, moving machinery. Given the many moving parts within a conveyor system, the people working on it require the best training. The internal annual assessor accreditation program enables a team of internal assessors to evaluate employees for safety protocol. This ensures daily operations maintain a risk-free working environment. ## What the client says COVID really threw us a curveball. We couldn’t deliver our annual national training program. But our commitment to safety required us to get creative. Easy Skill designed a new blended training program with virtual delivery. This gave us control over consistency, optimal engagement, and completion on time. Working together eliminated the stress of sourcing local training providers, varied learning instruction, and a healthy amount of travel costs too! Mark Green, Training + Technical Support Manager, Field Services, Fenner Dunlop Hey! Subscribe to get this case study directly into your inbox Click here ## Changing the world Workplace accidents are steadily declining, but Fenner has a commitment far beyond compliance. They are excited to create rigorous monitoring and training programs to ensure daily safe operations for all plants and equipment. By proactively training all internal personnel on proper safe work procedures, they effectively minimise the risk of working with large, complex machinery. Conveyor belts are extremely versatile which makes them very popular in manufacturing, construction, production, warehousing, and distribution centres. While in operation, belts rely on a mix of safety measures like isolation, engineering controls, PPE, and continuous safety monitoring. However, when under construction or maintenance many of those safety measures cannot be maintained as employees need access to the machinery. The fleet of 20 national internal assessors provides local safety training and evaluation to ensure all employees are adhering to safety best practices throughout their daily activities. Delivering one centralised training program annually ensures they have the latest safety knowledge, while also standardising safety mandates across the country. Industrial clients rely on Fenner to deliver the toughest conveyor solutions that are built to last without compromising the safety of their teams. The internal assessor training program is the essential foundation for the company to ensure they continue to meet and exceed customer expectations. Evaluating the health, performance, safety, and productivity of each and every conveyor system is the extra peace of mind Fenner Dunlop is known for. They achieve this by ensuring there are always a minimum of 20 internal assessors proactively carrying out their vision for optimal health and safety, while continuously evolving their knowledge, activities, and effectiveness. --- ### The big wins  - Travel-free National Training - ​Creative Blended Training Model - Saved Stress + Money